Called and spoke to Crystal. I got my bill and it says I owe $127.11.
I was quoted $107.98
After much conversation and arguing back and forth she was getting a little nervous with me. At one point she did some more math and came up with $117.29 as a quote. She wasn't trying to give me a discount, she just couldn't get the numbers right. So I asked to talk to a manager.
The manager went through my bill step by step regarding the prorated amount and the upgrade. I got all that but I'm concerned about all the different numbers I have been quoted.
$107.98
$109.98
$117.29
$127.11
Now is when I really start to get angry. When they don't honor their quotes.
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