CHARTER WON'T BURY MY EXPOSED LINE.

What I still see each day. Uncovered and wires exposed for anyone to unhook or mow over.

This is the line that has been running across these people driveway since October. And it runs across their yard.
 

 What are they doing with it when they mow and rake?

 In the street as well. Connecting one port to another.
 And it runs across a second driveway on same block.

This the other port the cable is connected to. Not buried and exposed.

This is how they fixed the problem. Someone mowed over it which resulted in me being out of service for weeks.


They kept canceling my appoints because there was "an outage in my area". Duh. This is why there was an outage.
Last time I called, they told me that it can take up to a month to get it buried. I told her it's been since June. Uh, Oh, Uh....whatch got now Charter?